The Plant has been honored to work with great brands to develop their mission critical projects. Below is a selection of projects of which we are particularly proud.
The challenge: On a global scale across three of its major brands, ASICS was seeking to improve its overall online retail experience as well as empower its team to more easily create and publish a variety of product and website contents.
The solution: The Plant worked with ASICS to build the global content management system powering ASICS, ASICS Tiger, and Onitsuka Tiger across dozens of countries and languages. Customized features created include decentralized control over contents while maintaining centralized control of branding across all sites, ecommerce integration, streamlined localization, timed global publish of campaigns, and interactive services such as Frontrunner.
The result: ASICS can more efficiently deploy local and global contents, provide more consistency between regions, and decrease global operational costs.
The challenge: Lacoste was seeking to create its first online store in Japan and strengthen customer relationships through personalization.
The solution: Powered by QOR Commerce, The Plant built the official Lacoste Japan online shop. Personalization allowed Lacoste to offer product recommendations and featured products on a per-customer basis. An advanced omnichannel system allows Lacoste to leverage its multiple channels.
The result: Lacoste now has a successful ecommerce platform while offering personalized content and strengthened customer relationships.
The challenge: Aigle needed to upgrade its ecommerce platform to improve user experience across platforms, page load times, and introduce omnichannel integrations with their retail stores.
The solution: The Plant migrated data from the old system and relaunched Aigle Japan’s ecommerce site on QOR Commerce. Features include machine-learning powered recommendations, POS integration, automated merchandising, loyalty system integration, multiple omnichannel features, and a native instore app supporting retail staff.
The result: The new Aigle site is fully integrated with its inventory and store systems, and the overall customer experience and site speed has been dramatically improved and has supported Aigle in exceeding business targets.
The challenge: Quiksilver’s and required a great deal of time and manual operation to create data feeds and upload them to the Japanese marketplaces, Rakuten, Yahoo and Amazon.
The solution: Each process for image adjustment, data adjustment, and syncing eretailers was automated and built into a continuous running process that automatically keeps product data in sync across all marketplaces.
The result: Product data syncs are now fully automated, saving Quicksilver hundreds of hours per month of labor and eliminating mistakes caused by manual operation.
The challenge: MTV Japan needed to upgrade their system to manage their video, image, and editorial content both for internal use and external viewing on the MTV Japan website. They needed the system to be customized around their particular needs while being easily extensible and portable. MTV needed our help with the initial build, but wanted to in-house development for continued development with their internal team.
The solution: The Plant developed an easy-to-use system that allowed MTV to manage assets and edit & display content. The Plant then worked with their technical team and transferred the knowledge so that MTV could continue development in-house.
The result: The project was delivered on budget and on time. MTV could manage their video, image, and editorial content both for internal use and external viewing on the MTV Japan website as well as more efficiently set up pages for multi-staged events. MTV Japan was able to successfully in-house development and continue to develop the platform.
The challenge: Analogue Life was looking to improve its online sales presence with the goal of becoming the go-to URL for Artisan made housewares from Japan.
The solution: Using QOR Commerce The Plant designed and created a customized ecommerce site including a smart shipping system that recommends the fastest, most cost effective method of shipping an order based on its contents. In addition a number of workflows were modernized and made more efficient.
The result: Analogue now has a much stronger online shopping presence, and its staff are able to spend less time dealing with shipping and workflow challenges. Customers are also satisfied as they are not only able to complete their purchases online in a single session, but also to receive their products faster.
The challenge: Having to register for multiple services, ASICS customers found themselves owning two or more member accounts, facing an online experience that was not connected across services.
The solution: The Plant developed a global id management system to allow customers to link their digital experiences to a single authentication system (similar to how Google’s universal login works). Features include single sign on, identity verification, centralised authentication management, in-depth logging, authentication via 3rd party systems including Facebook and Google, and reporting. The system is high performance, with lightning fast responses, and high availability.
The result: ASICS customers are now able to experience a truly connected online experience, and ASICS is able to track customer journeys for the purpose of providing them with a more personalized journey.
The challenge: Hello Sunday morning, the world’s largest online community of people supporting each concerning behaviour around alcohol had an existing forum-based website, but was looking to gain more traction with its users by becoming more interactive.
The solution: Working closely together with the Hello Sunday Morning team, The Plant was able to clearly define goals, designing and building Daybreak, a custom Android/iPhone app with a supporting API and a QOR-based administrative backend. The app underwent several rounds of iterative design and now includes a customized questionnaire system that includes personalized notifications based on individuals’ drinking habits.
The result: Winner of the Google Impact Challenge receiving an average rating of 3.9 stars on Apple/Android, the app has helped tens of thousands of people become of aware of and adjust their personal drinking habits.
The challenge: Using a plethora of one-sided communication tools with an overreliance on email and mailing lists, Danone was looking to make communication more efficient, less reliant on multiple systems, and more two-way in nature.
The solution: The Plant developed an easy-to-use SNS intranet platform which reduced mail traffic and fostered ongoing communication while reducing information overload. The platform supports posting articles, commenting, and multiple languages (English and Japanese) to meet the needs of all Danone staff.
The result: Through use of the platform employee engagement increased and communication efficiency improved online and offline.
The challenge: ASICS was looking to upgrade their pre-race registration system, to improve operational efficiency and keep up with the demand of customers at events.
The solution: The Plant developed Pace Your Race, a high-profile ASICS service and system to provide runners with personalized pace bands to wear at races. Runners are able to register either at marathon expos or in advance online and then identify themselves at the expo using a specialized QR code, then receive a custom-printed paceband with race split times. The system is self-contained so that it worked offline in situations where venues have limited or unstable wifi connectivity.
The result: A simpler, more efficient system means more runners can register per hour and without having a long wait. Further, operational costs have been reduced as the new system can be setup faster and independently by ASICS staff.