Read more about the Personalization Features included in QOR+ Personalization below.
The foundation of a good relationship is understanding. QOR+ Personalization provides a number of features to better understand each of your customers and their unique tastes and preferences.
As a good sales person observes how customers move through a physical shop, QOR+ Personalization observes how your customers interact with your site: what products they look at, what options they select, in which contents they are interested, and uses its understanding of them to provide each of your customers with a personalized interaction with your brand and products.
Sometimes the only way to help a customer find what they need is by asking them. QOR+ Personalization lets you create questions unique to your brand and product selection and then uses the information to better inform and guide each customer.
Some people like to be guided, some like to be left on their own. Based on information learned from observing your customers, QOR+ Personalization automatically adjusts to treat your customers as they wish to be treated.
A fuller understanding of people is built after many contacts. QOR+ Personalization remembers each of your customers and uses each interaction to enrich your understanding of them.
Part of every salesperson’s goal is to inform and guide their customers to the products and information they are seeking. QOR+ Personalization provides an assortment of tools to surface the information and products that your customers seek.
QOR+ Personalization learns each customer’s tastes and surfaces the information and products in which each is most likely to be interested.
Show your customers what is trending, what others in their peer groups are buying.
As a good salesperson suggests items that a customer may like even if not actively seeking them, QOR+ Personalization can recommend products specific to each user’s profile and behavior.
QOR+ Personalization has features to communicate urgency to your customers so that they can be sure to buy while they still can.
Display stock pointers to communicate limited product availability.
Display a countdown timer, text, or other visual to inform users of the time remaining for them to benefit from an offer.
Show other users that are considering purchasing the same items and/or recency of last purchase.
QOR+ Personalization provides a number of features to personalize your expression of loyalty to them.
QOR+ Personalization can either integrate with your existing loyalty program or use its stand-alone loyalty system to provide customized rewards based on individual purchase and usage behavior.
Some customers are interested in everything your brand has to say, some only want to be contacted at special moments. QOR+ Personalization allows you to personalize and refine your messaging to speak to individuals rather than mass emails identical to roughly segmented crowds.
At its heart, QOR+ Personalization is an A/B testing engine for personalization that allows you to experiment with different personalization features, evaluate the results using machine learning, and then discard, modify, or incorporate the personalization feature into your standard best practices.
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